Last updated: [DATE]
Effective date: [DATE]
These Terms of Service ("Terms") are a binding agreement between you (the "Customer," "you," or "your") and [LEGAL ENTITY NAME], doing business as ClosureRadar ("ClosureRadar," "we," "us," or "our"). They govern your access to and use of the ClosureRadar website, applications, alerts, reports, and Data API (collectively, the "Service").
By creating an account, clicking "I agree" (or a similar button), accessing the Service, or paying for a subscription, you agree to these Terms. If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization. If you do not agree, do not use the Service.
ClosureRadar is a business-to-business (B2B) data and monitoring product. We take publicly available open data published by the Texas Health and Human Services Commission (HHSC) Child Care Regulation program through the State of Texas open-data portal (data.texas.gov, a Socrata platform), and we:
The Service is offered in subscription tiers, which currently include:
Specific features, limits, and prices for each tier are described at the point of sale and in your order or plan page, which are incorporated into these Terms.
The Service does not cover nursing homes or any facility outside the scope of the Texas HHSC Child Care Regulation public data we ingest.
ClosureRadar is a private product. We are not affiliated with, endorsed by, or sponsored by the State of Texas, HHSC, or any government agency. We do not speak for any government body, and nothing we publish is an official government record or determination.
We may refuse, suspend, or terminate accounts at our discretion, including where we reasonably believe these Terms have been violated.
Source. The facility data underlying the Service originates from public records published by Texas HHSC Child Care Regulation through data.texas.gov. We reproduce sourced public records on a verbatim basis and attach a source link and a freshness/last-updated stamp to records where reasonably practicable.
We don't create or certify the underlying facts. We are a re-publisher and analyzer of third-party government data. We do not generate, verify, audit, or guarantee the truth of the underlying records, and we have no control over what the government publishes, how often it updates, or whether it contains errors, omissions, or delays.
THE SERVICE AND ALL DATA, SCORES, ALERTS, REPORTS, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any warranties of:
We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the data matches the current state of any facility. Risk scores and change-feed entries are automated estimates and interpretations derived from public data; they are opinions and signals, not statements of fact, and they may be wrong.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
The Service is an information and monitoring tool. It is not professional advice, and it is not a substitute for your own investigation and judgment.
ClosureRadar does not provide legal, financial, investment, regulatory, compliance, child-safety, employment, or other professional advice, and nothing in the Service is a recommendation to take or refrain from any action.
You must not make any decision solely or primarily on the basis of ClosureRadar data, scores, alerts, or reports. This includes, without limitation, decisions about investments, acquisitions, lending, insurance, vendor or partner selection, hiring, enrollment, placement of a child, or any adverse action affecting any facility, person, or business. Before acting, you are responsible for independently verifying information against the official, authoritative source and for obtaining qualified professional advice.
Permissible-purpose / consumer-protection note. ClosureRadar is not a consumer reporting agency, and the Service is not a "consumer report" or "investigative consumer report" as defined by the U.S. Fair Credit Reporting Act (FCRA) or any similar state law. You agree not to use the Service, in whole or in part, as a factor in establishing any individual's eligibility for credit, insurance, employment, housing, or any other purpose regulated by the FCRA or analogous laws. You are solely responsible for ensuring your use complies with all laws that apply to you.
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and its data for your own internal business purposes, within the limits of your subscription tier.
You receive no ownership of the Service or the data corpus. All rights not expressly granted are reserved. Underlying government public records remain public records; the rights granted here cover ClosureRadar's compiled, normalized, scored, and presented form of that data, together with our software, scores, reports, designs, and other materials.
You agree that you will not, and will not permit any other person to:
1. access the Service or its data except through the interfaces and credentials we provide;
2. scrape, crawl, harvest, or bulk-download data from the Service, or access the Data API beyond the rate limits and quantities permitted by your tier, or use scripts, bots, or automated means to exceed your plan;
3. resell, redistribute, sublicense, publish, or otherwise make the data available to any third party, except as expressly permitted by the Data API tier and its accompanying documentation and limits (and even then, only as those terms allow);
4. share, transfer, or pool a single subscription, login, or API key across multiple companies, clients, or unauthorized users;
5. create a competing product or service, or a public directory, by extracting or accumulating ClosureRadar data;
6. reverse engineer, decompile, or attempt to derive source code, the data corpus, or scoring methodology, except to the extent this restriction is prohibited by law;
7. remove, obscure, or alter any source link, freshness stamp, attribution, or proprietary notice;
8. use the Service in violation of any law, or for any harassing, discriminatory, defamatory, or unlawful purpose, including any use prohibited under Section 4;
9. interfere with, disrupt, probe, or attempt to gain unauthorized access to the Service, its security, or its infrastructure; or
10. misrepresent the data, present automated scores as official findings, or imply government endorsement.
We may monitor usage to enforce these Terms and may throttle, suspend, or terminate access for violations.
If your subscription includes Data API access:
Payment processor. Billing is handled by our third-party payment processor, Stripe. By subscribing, you also agree to Stripe's applicable terms, and you authorize us and Stripe to store your payment method and charge it as described here. We do not store full card numbers ourselves.
Fees and billing cycle. You agree to pay the fees for your selected tier at the prices and on the billing interval (e.g., monthly) shown at checkout. Unless stated otherwise, fees are in U.S. dollars and exclusive of taxes; you are responsible for any applicable taxes, which may be added to your charges.
Auto-renewal. Subscriptions renew automatically. At the end of each billing period, your subscription will renew for another period of the same length, and your payment method will be charged at the then-current rate, until you cancel. By subscribing, you authorize these recurring charges.
Cancellation. You may cancel at any time through your account settings or by contacting [BILLING EMAIL]. Cancellation stops future renewals. Cancellation takes effect at the end of the current paid billing period; your access continues until then, and you will not be charged for periods after the one in which you cancel.
Refunds. Except where required by law, fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or unused API allotments. We may, at our sole discretion, issue a refund or credit in individual cases; doing so does not obligate us to do so in any other case. Any approved refunds are processed through Stripe to the original payment method.
Price changes. We may change prices or plan features. We will give reasonable advance notice (for example, by email or in-product) before a change applies to your next renewal. The new price applies on your next renewal after the notice; if you do not agree, you may cancel before that renewal.
Failed payments. If a charge fails, we may retry, suspend access, and/or downgrade or terminate your subscription. You remain responsible for amounts owed.
Free trials / promotions (if offered). If we offer a trial, it converts to a paid, auto-renewing subscription at the end of the trial unless you cancel before it ends, and any trial-specific terms presented at sign-up control.
Because the underlying records are public government data we re-publish, the authoritative place to correct a record is usually the source agency. However, we maintain a correction and takedown intake process:
The Service, including the ClosureRadar name and logos, software, user interface, the normalized and compiled data corpus, scoring methods, change feed, and reports, is owned by us or our licensors and is protected by intellectual-property and other laws. The underlying public records are public information; our compilation, selection, arrangement, normalization, scoring, and presentation of that information are protected to the extent permitted by law.
You may use ClosureRadar outputs only as permitted by these Terms and your tier. Any feedback or suggestions you give us may be used by us without restriction or obligation to you.
The Service depends on third-party services, including the State of Texas open-data portal (data.texas.gov / Socrata) for source data and Stripe for payments. We are not responsible for third-party services, their availability, accuracy, or their terms, and your use of those services may be governed by their own agreements.
Without limiting Sections 3 and 4: the Service is an analytics and monitoring tool built on third-party public data. We make no promise that any score, alert, change-feed entry, or report is accurate, complete, current, or suitable for your purpose, and you assume all risk of relying on it.
To the fullest extent permitted by law:
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability is limited to the maximum extent permitted by law.
You will defend, indemnify, and hold harmless ClosureRadar, [LEGAL ENTITY NAME], and our owners, members, officers, employees, agents, and affiliates from and against any and all third-party claims, demands, suits, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
1. your use of the Service or the data;
2. your violation of these Terms or any applicable law (including the FCRA, privacy, and consumer-protection laws);
3. any decision or action you take based on the Service, or any adverse action you take against any facility, person, or business;
4. your resale, redistribution, or publication of data in violation of these Terms; or
5. your infringement or misappropriation of any third party's rights.
We will notify you of the claim, let you control the defense (with our right to participate with our own counsel), and reasonably cooperate. You may not settle any claim in a way that imposes obligations on us or admits fault on our behalf without our prior written consent.
These Terms are governed by the laws of the State of [STATE], without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in [COUNTY, STATE] for any dispute not subject to another agreed dispute-resolution process, and each party waives any objection to that venue.
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[OPTIONAL — REVIEW WITH COUNSEL] Arbitration / class-action waiver: [TO BE DRAFTED OR REMOVED].
ClosureRadar — [LEGAL ENTITY NAME]
General/support: [SUPPORT EMAIL]
Billing: [BILLING EMAIL]
Corrections & takedown: [CORRECTIONS/TAKEDOWN EMAIL]
Legal notices: [LEGAL NOTICE EMAIL/ADDRESS]
Mailing address: [MAILING ADDRESS]
*By using ClosureRadar, you acknowledge that you have read, understood, and agree to these Terms of Service.*